New Market Entry and Business Start-Up
World’s Largest Payroll Provider
DialerPH played a pivotal role in facilitating the start-up operations of the world’s leading payroll provider in the Philippines. Our comprehensive support services included:
Vendor Management
Leading Prepared Debit Card Provider
DialerPH delivers ongoing, dedicated “on-site” vendor management services for this global Debit Card Provider. Managing multiple sites and vendors, TDS deploys a team of operational subject matter experts to act as the client’s on-the-ground representatives, ensuring oversight of productivity, quality, and the seamless communication and implementation of regular program updates.
Language Skills Assessments
Safeguard Your Brand
Leading global companies rely on Versant, our fully automated language skills assessment tool, to enhance their hiring and recruitment processes, protect their brand reputation, and boost customer satisfaction scores related to language proficiency. For offshore, nearshore, and remote (W@H) operations, insufficient language skills remain a primary disqualifying factor. Clients use Versant to establish consistent global standards and streamline their recruitment efforts.
Executive Search
Elevate Your Business
The owner of a nearshore service agency recognized that hiring a President with global expertise was essential to drive the company’s growth to the next level. DialerPH identified and presented six highly qualified candidates, provided guidance throughout the decision-making process, and assisted in negotiating the final offer. Since then, DialerPH has continued to support this client by successfully filling three additional key positions.
Mergers & Acquisitions
Driving Revenue Growth and Portfolio Diversification Through Strategic Acquisitions
DialerPH recently assisted a U.S.-based multinational company in acquiring two assets from an Asian corporation, one located in the U.S. and the other in LATAM. Beyond facilitating the connection between buyer and seller, DialerPH provided comprehensive support throughout the due diligence and negotiation processes. The entire transaction was successfully completed in under six months.
Outsource Partner Selection
Urgent Multilingual Support Needed
An international fraud and data security company faced an urgent client data breach and consumer affairs crisis. They required a customer response hotline capable of supporting 18 languages within 48 hours to align with the launch of social media communications. Leveraging its global network of service providers, TDS quickly identified and partnered with a vendor specializing in European and Asian markets to meet the client’s critical needs promptly.
Over the last thirty years, DialerPH has played a key role in the growth of over 750 top companies across various industries.
24/7 high-quality customer care delivered across various industries.
Omnichannel support for all inbound communication channels—handling phone calls, chats, emails, and more.
Prospecting, cross-selling, up-selling, and follow-up calls conducted in full compliance with legal regulations to prevent costly penalties.
Organized outbound marketing to increase sales and attract new clients
IT assistance to provide your internal staff additional bandwidth to address urgent and escalated problems
Outsourcing back-office tasks will allow you to concentrate on your main business duties.
Our individually crafted solutions are made to match your business goals and link you with the best supplier for your requirements. Get in touch with us right now to see how we can help you grow your company.
